Jira 8 Administration Cookbook – Third Edition: Over 80 recipes to administer, customize, and extend Jira Core and Jira Service Desk

Build customized solutions that fulfil your business requirements with the latest features of Jira 8.Key FeaturesLearn how to customize Jira applications to suit your organizational requirementsExtend Jira's capabilities for custom integrations with other products and services such as Slack and GitHubPractical recipes for troubleshooting and securing your Jira instances with effective best practicesBook DescriptionJira is a project management tool that is used widely by organizations to plan, track, and release software. Jira administrators are at the heart of these processes and are required to know how to successfully administer and customize Jira offerings. Jira 8 Administration Cookbook, Third Edition, will show you how to efficiently work with Jira Core and Jira Service Desk.The book covers implementable recipes on how to manage users and workflows. You will learn how to set up custom forms and capture important data with custom fields and screens. The book covers the new e-mail capabilities, including managing outgoing e-mail rules and processing incoming e-mails for automated issue creation. You will learn about running scripts to automate tasks, getting easy access to logs, and working with tools to troubleshoot problems. You will learn how to integrate Jira with Slack, set up SSO with Google, and delegate administrator permissions. The book concludes with a chapter on Jira Service Desk, which will enable you to set up and customize your own support portal, work with internal teams to solve problems, and achieve optimized services with SLA.By the end of the book, you will be able to extend and customize your Jira implementation as required.What you will learnLearn how to delegate administrator permissions effectivelyDiscover how to integrate Jira with Bitbucket Cloud and GitHubExplore ways to collaborate with your internal teams on service requestsUnderstand how to add permission to fieldsLearn how to set up SSO with GoogleDiscover how to copy over configuration settings between Jira instancesWho This Book Is ForThis book is intended for administrators who will be customizing, supporting, and maintaining Jira for their organizations. You will need to be familiar with and have a good understanding of Jira's core concepts. For some recipes, a basic understanding of HTML, CSS, JavaScript, and basic programming will also be helpful.

Author: Patrick Li

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